IT Application Coordinator

We are looking for an IT Application Coordinator to join our Group IT Enterprise Systems team.

You will be based in our office in Oslo, Kongsvinger or Drammen and be part of a global Group IT team, supporting our business in all Caverion operating countries in the Nordics and Central Europe.

Role Description

You will be responsible for the operational application management of several of our group-wide used Enterprise Applications. In close cooperation with our IT Service Owners and vendors as well as business key users you will ensure a smooth delivery of IT services towards our end-users.

Key accountabilities:

• Dedicated responsibility of inhouse applications in different business units
• Ensuring correct support flow of requests and incidents together with our IT partners
• Follow-up on customer satisfaction and application costs
• Correct documentation and monitoring of assigned applications
• Contribution in development projects and correct on-boarding of new applications

Preferred background and qualifications:

• Bachelor degree in IT or an equivalent apprenticeship
• Good understanding of IT operations e.g. ITIL or similar
• Willing to travel internationally
• Fluent communication in English in addition to one of Scandinavian, Finnish or German
• Beneficial competences:
  • Experience in Application Management
  • Experience in ERP solution Workday
  • Experience in Microsoft 365 products

We offer you a versatile area of responsibility in a growing multi-cultural organization with a great opportunity for training and self-development. You will collaborate within our global Group IT organization to reach our business-driven strategic objectives.